When you purchase any of our open solutions, we work with you to ensure that your solution is configured to your organization’s needs. We have designed our standard implementation model to make you operational with core functionality very quickly. Customization of standard features and addition of new ones can happen over time as we work together to tailor your solution to your unique needs.
In our commitment to successful implementation of inRESONANCE solutions we include in the purchase of a core solution:
- an overview analysis of your functionality and data conversion needs
- onsite setup and installation of your files, and orientation designed to familiarize your staff with the operation and features of the solution
- one pass to inRESONANCE University
- support with your iR HelpClub membership, which is required for the first year
When you purchase an inRESONANCE solution you are getting more than software; you are getting a long-term partner dedicated to your success. In addition, you can contract with iR for additional data conversion, customization and training, all of which benefit from your iR HelpClub membership.